Custom artwork created or modified outside of production set-up by our Art Department will be billed on a case-by-case basis. Blue Cactus Printing offers 30 minutes of free custom artwork. The customer will be contacted prior to order processing when additional charges apply.
Virtual proof are available at no charge by request. Virtual proofs are limited to (1) design change. Purchase must be made prior to additional changes.
Pre-production proofs are required for all orders exceeding $4,000.00 USD at Blue Cactus Printings expense.
Customer requested pre-production proofs are charged at $45.00. Please contact email email@example.com for more information on pre-production samples.
FREE Random imprinted samples available by request in reasonable quantities.
Production turnaround time begins AFTER graphics, order placement, and proof approval (if requested). Turnaround time may vary with orders greater than 200 pieces and stock availability. Production days are considered Monday through Friday excluding weekends and holidays.
Order Changes/ Cancellations
Our goal is to have orders to production within 24 hours of approval. Change requests or cancellations after production begins will be charged for any production costs incurred plus a cancellation fee of $80.00 when appropriate.
All products ship bulk to minimize shipping costs unless otherwise specified. Multiple carton shipments of same product may vary slightly from published quantities. However, total shipment will match packing list count. Custom inner cartons with exact count may be subject to charges. Please contact Customer Service for details.